Nelyon Support

Find your way through Nelyon.

Choose a topic for concise guidance and a direct path to the relevant public overview.

Account & profile

Find the account controls currently available in the app.

Does the account-deletion option delete my account?

No. The current settings screens only show information. They do not delete an account or submit a deletion request. Official contact options will appear on the Contact page when verified.

Content & Stories

Explore publishing and discovery in Nelyon.

Where can I learn about content and discovery?

The Features page introduces the feed, Stories and discovery surfaces. It is an overview, not a replacement for in-app controls.

LIVE & Battles

Understand the LIVE experience at a glance.

Where can I learn about LIVE?

The LIVE page describes the supported host, viewer and Battle experience without promising that every feature is available to every account.

Marketplace

Learn how commerce fits into the ecosystem.

Where can I learn about products and orders?

The Marketplace page explains discovery and commerce. Order-specific actions remain inside the relevant authenticated experience.

Nelyon Business & Ads

Locate the public overview and the private workspace.

How do I open Nelyon Business?

Start from the public Business page and choose Open Nelyon Business. The private workspace handles sign-in and access.

Where can I learn about advertising?

The public Ads page explains campaigns and placements; campaign data remains in the private workspace.

App availability

Use only verified destinations.

Where are the official app links?

The Download page shows the current availability state. It does not link to an unverified app listing.

Privacy & legal

Read publication status without assuming a draft is effective.

Where can I read Privacy and Terms?

The public Privacy and Terms pages show their current publication status. A document awaiting approval is not presented as a current policy.

Need contact information?

Only verified official channels will be listed on the Contact page. No request is sent from this Support Center.

View contact status